‌Warranty Policy‌

Warranty Period

Standard Warranty: 12-month warranty from the date of delivery.

Extended Warranty: join our customer group chat or （add our official contact information， and the warranty period can be extended to 18 months.

Warranty Conditions

To qualify for warranty service:

1. The product must be within the warranty period

2. Valid proof of purchase showing purchase date must be provided

3. Photos or videos demonstrating the product malfunction are required

4. Warranty claims must be filed within 15 days of device failure

5. The warranty card attached to the product manual must be presented

Warranty Process

Please contact our customer service by email to initiate a warranty claim.

Non-Warranty Cases

The warranty does not cover:

1. Normal wear and tear from regular use

2. Damage caused by improper use contrary to the user manual

3. Damage from natural disasters

4. Lost products

5. Cosmetic issues like scratches that don't affect functionality

6. Products repaired by unauthorized third parties

7. Accidental damage (drops, liquid exposure, etc.)

8. Other cases.